Carli offers an enhanced online chat experience for you and your customers
People are leading busier lives than ever and require instant service at any time of day. Meeting these expectations as a busy dealership can be almost impossible without investing heavily in additional resources.
Carli takes this burden away by offering a low cost,
but highly efficient solution, offering the following benefits:
Greet customers and capture leads 24/7 without any human intervention. All leads are automatically emailed, notified via our App and our API can integrate these into your dealer CRM
Our sophisticated live chat system allows you to set up teams/departments, set availability on a timer, and manage all web, Messenger and WhatsApp live chats in one place. You can also send and receive rich media over live chat, set up quick replies, and see what page your customers are on when they start chatting, pre-arming your team to make the conversation more relevant. Can be managed by you or us.
We can embed short videos such as a Dealer Principal welcome message or explanation of offer / event / feature car to increase trust and engagement. Customers can also respond via video at certain points for things such as qualification of sales needs, part exchange walkaround or reporting of service issues. All designed to increase insight, efficiency and profit.
Facebook Messenger Integration
Integrate onto your Facebook Messenger page, with all automation and live chat features able to transfer seamlessly from one build.
Integrate into the world’s most popular messaging app.
Place an Enquire via WhatsApp button against your used car listings to increase conversions
Allow multiple users to chat with customers from your WhatsApp Business account from desktop or our App, with full management oversight of chats.
Broadcast WhatsApp messages to your customers en masse, with open rates of over 95%.
Push specific messages to your customers depending on the pages they visit to increase engagement.
QR code creator
Created unlimited QR codes to point to your website chat widget, Messenger or WhatsApp at specific points
Print these on marketing collateral such as Direct Mail, silent salesman, business cards and more to push enquiries to you via smartphone scanning
Unlock powerful integrations using our Open API, Zapier and Google Analytics integrations. Our team can also custom-build integrations for more complex projects.
Facebook Comments Retargeting
Automate a direct message from your Messenger bot to customers who comment on your Facebook posts. Creating high visibility with over 90% open rate on messages, increasing conversions on whatever action you want your customers to take.
Review chat histories & leads across all channels. You can even see how many times people are clicking buttons within your bot to optimise which flows are working best.
Download our mobile app (available on iOs or Android), manage live chat from your smartphone and be notified of leads as they come in.